Reputation Management

Overview


Opinions of your company are based on the perception you present to the world. If you’re drowning in a pool of negative press, chances are you’re turning away prospective clients before they’ve even walked through the door.

This is for you if...


Today more than ever it’s important to keep track of your reputation. The internet is great, but with the good can come bad. Don’t become victim to online trolling, or libellous comments. But most importantly, don’t let them affect your business.

Reputation management takes many forms. Whether you need help approaching delicate social media interactions. Or you’re determined to turn those negative reviews into something more positive. Our reputation management services aim to take control of the things holding you, and your business, back.

This is why you need it...


Customers are talking about you. It’s our job to keep them happy. And make sure what they say gives other people the reassurance to become a customer too.

Whether they are simply excited at a new product, upset about a delivery issue, or just fancy a chat. Controlling your reputation online play’s a big part in the customer journey.

Reputation Management explained...


Conversations online are happening. The job of a good reputation manager is to monitor what people are saying, how to react, or whether responding is even the best route to go down.

It also explores how to direct customers to more positive opinions of your business. And pushing the not-so-good to the bottom.
Let us monitor your activity online. We can react for you. Turn that potential PR disaster into the publicity you’ve been dreaming of.

Crescat Digital is a certified agency